FREQUENTLY ASKED QUESTIONS

Lux Detailer brings everything needed for a professional detail directly to your location. Our fully equipped mobile unit includes purified water, generator power, professional-grade polishers, and premium detailing products. Simply book online, choose your preferred date and time, and we arrive at your door ready to work.

No. Lux Detailer’s mobile unit carries onboard purified water tanks, power generators, and all necessary equipment. We bring our own water and power, and use yours only if needed. Just give us access to your vehicle and a suitable work area, ideally in shade when possible.

We provide mobile detailing throughout Bluffton, Hilton Head Island, Beaufort, Savannah, Pooler, Richmond Hill, and surrounding Lowcountry communities. Whether you are at home or at work, our mobile unit can reach you. Book online to check availability for your location.

A standard mobile detail takes 3 to 6 hours, depending on the package you choose and your vehicle’s condition. Ceramic coating and paint correction are booked as their own packages and run longer, up to about 6 hours 30 minutes. We recommend scheduling early in the day to allow adequate time for any protective coatings to cure properly.

We detail cars, trucks and SUVs, along with RVs, boats and motorcycles. We also offer interior and exterior detailing, ceramic coating, paint correction, mold remediation, and odor removal.

Yes. Ask about our recurring maintenance program, which keeps your car on a regular schedule you choose. There are no contracts and you can cancel anytime.

Every package is one price, whatever you drive. Big vehicles add a Large Vehicle Fee: full-size SUVs (like a Tahoe or Suburban), full-size vans (like a Sprinter), 3/4-ton or bigger trucks, and lifted or dually trucks. It is $30 to $120 on detailing packages, $60 to $150 on ceramic coating packages, and $90 to $150 on paint correction packages. On interior-only packages, only full-size SUVs and vans pay it. Midsize SUVs (even with a 3rd row), minivans and half-ton trucks pay no fee. The fastest way to get an exact figure is to book online or request a free quote, and we will confirm your price before any work begins.

Book online at any time, or call us at (843) 683-2819. Our office hours are Monday to Saturday, 8AM to 6PM.

Yes. Lux Detailer carries full commercial liability insurance for your protection.

Cancellations and reschedules are free with at least 24 hours’ notice. Inside 24 hours, a $50 late cancellation fee applies. If we arrive and cannot work, because the vehicle is not accessible or available or the keys are not available, a $100 fee applies. If we ever cancel or reschedule on you inside 24 hours, you receive priority rebooking and $25 off your service.

Ceramic coatings and gelcoat restorations require a 20% deposit to book. We invoice it before your appointment and apply it to your total. It is non-refundable once products are ordered. Detailing, paint correction and sanitation need no deposit.

In the event of severe weather or unsafe conditions, we will work with you to reschedule at the earliest available time at no additional cost.

Please contact us within 24 hours of service completion. We will gladly return to address your concerns at no additional charge.