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This privacy policy explains how Lux Detailer collects, uses, and protects your personal information. Your privacy matters to us.
Last Updated: March 19, 2026
Lux Detailer Premium Detailing & Ceramic Coating (“Lux Detailer,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website (luxdetailer.net), book a service, or interact with us in any way.
We collect information that you voluntarily provide when booking a service, requesting a quote, or contacting us. This may include:
Contact Information: Name, email address, phone number, and physical address (service location).
Vehicle Information: Vehicle make, model, year, and condition details provided during booking or intake.
Service & Booking Data: Service selections, appointment dates and times, special requests, and photos uploaded through our booking platform.
Payment Information: Payment is processed through secure third-party providers. We do not store your full credit card number or financial account details on our servers.
Location Data: Service address, gate codes, and access instructions provided for mobile service appointments.
Website Usage Data: IP address, browser type, pages visited, and general usage patterns collected automatically through analytics tools.
We use your personal information to:
• Schedule and perform your detailing or ceramic coating service
• Communicate with you about appointments, follow-ups, and service updates
• Process payments and send invoices or receipts
• Provide accurate quotes based on vehicle condition
• Improve our services and website experience
• Send promotional offers or maintenance reminders (only with your consent)
• Comply with legal obligations
We use trusted third-party platforms to operate our business. These services may have access to certain personal information as needed to perform their functions:
Fieldd: Our online booking and customer management platform. Fieldd processes your name, contact details, vehicle information, and booking data. Fieldd’s own privacy practices govern how they handle data within their platform.
Payment Processors: Secure third-party processors handle all financial transactions. Your payment data is encrypted and never stored on our servers.
Google Analytics & Site Kit: We use analytics tools to understand website traffic and usage patterns. This data is anonymized and used solely to improve our site.
Communication Tools: We may use email, SMS, or chat services to communicate with you about your appointments and services.
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption, and our third-party service providers maintain their own security standards. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our services, maintain your account, and comply with legal obligations. If you request deletion of your data, we will process your request within a reasonable timeframe, subject to any legal requirements for data retention.
You have the right to:
• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Opt out of promotional communications at any time
• Withdraw consent for data collection where applicable
To exercise any of these rights, contact us using the information provided below.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Lux Detailer Premium Detailing & Ceramic Coating
110 Traders Cross, STE 261, Okatie, SC 29909
Phone: (843) 683-2819
Email: jesus@luxdetailer.net
For our complete service terms, please review our Terms & Conditions. Visit our FAQ page for answers to common questions.
Your trust is the foundation of our business. this privacy policy was developed to align with industry best practices recommended by the International Detailing Association and reflects the ethical standards promoted by the Better Business Bureau. We believe that transparent data handling builds stronger relationships with every client we serve across the Lowcountry region.
Our commitment to your privacy extends across every touchpoint, from our online booking platform to our on-site mobile detailing appointments. Whether you are requesting a ceramic coating consultation, scheduling paint correction, or exploring our full range of interior and exterior detailing packages, this privacy policy ensures your information remains secure and confidential at all times.
We invite you to explore our other resources to learn more about our services and policies. You can book your appointment online, request a free quote, browse our frequently asked questions, or review our service policy and terms and conditions for additional details about how we operate.